Immediate past chair- Customer Experience Professional Association (CXPA)-Asia. Executive Director- Infection Control Academy of India. Human Factor (H2H) Marketing, Learning Experience Design, Customer/Patient Experience, Digital Marketing.
Co-Founder & AMD, Vertex Group
Founder & Chief Advisor
KretruTosh Consulting
Jayalakshmi Sudarshan
Customer Journey Architect- HP
Chair, CXPA Global Board
DV Srinivas Kumar
Professor in Customer Relationship Management & CX
the University of Hyderabad
Head- Data, Analytics, AI
Capco, a Wipro company
Chetan Srivastava
Professor of Marketing
The University of Hyderabad
University of Hyderabad
Chief Delivery and Experience
Netcore Pvt Ltd
International Keynote Speaker on CX and SalesĀ
Naveen Temkar, CCXP MCXPC COPC
Associate Director – CX/EX Chairperson – Employee Engagement
Material
India Head – CRM & Channel Excellence
FMC India Pvt. Ltd.
Ex Director Customer Experience, Amazon India, South Africa, Turkey, Singapore.
Global CX Consultant | Ex-ForresterĀ
Global Manager | Training & Community Building | Customer Experience & Project Leadership
CX Leader – Global Customer Support Services, Fivetran
Open Call for Speakers
Share your expertise at India’s premier CX conference. We welcome speakers who can contribute insights on:
Innovation in customer experience, CX strategy and implementation, Digital transformation, Customer journey mapping, Voice of Customer programs, CX metrics and analytics