Pranav Kumar
Chair: CXPA Asia
Chief Experience Designer – Praakamya
Secretary- Infection Control Academy of India. Human Factor (H2H) Marketing, Learning Experience Design, Customer/Patient Experience, Digital Marketing.
Kenichi Nakaya
Senior XM Scientist CX
Qualtrics Japan
CX consultant, supporting over 120 projects in B2C and B2B sectors, a certified Customer Journey Mapping Specialist, CCXP, and XM Professional, and I specialize in design sprints using design thinking methodologies to enhance customer experiences effectively.
Heng Zheng
Customer Experience Lead-Asia
Microsoft Singapore
Sudha Bhat
Aneesh Kammath Merkel
Head of CX & BX Advisory, APAC
Jayalakshmi Sudarshan
Customer Journey Architect- HP
DV Srinivas Kumar
Manpreet Tejvir Singh
Oliver Stagehand
Customer Specialist
Chetan Srivastava
Founder & CEO
Former co-founder of ACME company. Early staff at XYZ. Loves coffee & morning runs.
Open Call for Speakers
Share your expertise at India’s premier CX conference. We welcome speakers who can contribute insights on:
Innovation in customer experience, CX strategy and implementation, Digital transformation, Customer journey mapping, Voice of Customer programs, CX metrics and analytics